Privacy Policy

1. Introduction

Welcome to AIVOEvidentia.com ("AIVO Evidentia", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access or use our website, analytics platform, testing tools, reports, and related services (collectively, the "Service").

By using the Service, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

a. Information You Provide

• Name, email address, organization, job title, and contact details
• Account credentials (username and password)
• Billing and payment information, where applicable
• Brand, testing, or assessment submission data
• Communications, feedback, and support requests

b. Information Collected Automatically

• IP address and approximate geolocation
• Browser type, device identifiers, and operating system
• Usage data including session duration, interaction patterns, and feature usage
• Cookies and similar tracking technologies

c. Information from Third Parties

If you connect third-party services such as Google or LinkedIn, we may collect authorized profile or account information in accordance with your permissions.

3. How We Use Your Information

We use personal data to:

• Operate, maintain, and improve the Service
• Deliver analytics, testing results, and reports
• Manage accounts and subscriptions
• Process payments
• Communicate service updates and support responses
• Send marketing communications where you have opted in
• Detect misuse, fraud, or security threats
• Comply with legal and regulatory obligations

4. Legal Basis for Processing (EU and UK Users)

Where applicable under GDPR, we process personal data based on: consent, contractual necessity, legal obligation, and legitimate interest where not overridden by fundamental rights.

5. Sharing and Disclosure

We do not sell personal data. We may share information with:

• Service providers such as hosting providers, analytics vendors, and payment processors
• Professional advisers and auditors
• Legal or regulatory authorities where required by law
• Successors in connection with a merger, acquisition, or corporate reorganization

All third parties are contractually required to maintain confidentiality and comply with applicable data protection laws.

6. International Data Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions. Where required, we implement appropriate safeguards, including Standard Contractual Clauses or equivalent protections.

7. Data Retention

We retain personal data only for as long as necessary to provide the Service, meet legal and compliance obligations, resolve disputes, and enforce contractual terms. You may request deletion or anonymization, except where retention is legally required.

8. Your Rights

Subject to applicable law, you may: access your personal data, correct inaccuracies, request deletion, restrict or object to certain processing, request data portability, and withdraw consent for optional processing.

Requests may be submitted to: privacy@aivoevidentia.com

9. CCPA and CPRA Notice (California Residents)

California residents may: request disclosure of personal data collected and how it is used, access, correct, or delete personal data, opt out of sale or sharing of personal data (we do not sell personal data), and limit use of sensitive personal information.

Requests may be submitted to privacy@aivoevidentia.com.

10. Security

We implement administrative, technical, and organizational safeguards designed to protect personal data. However, no system can guarantee absolute security. Use of the Service is at your own risk.

11. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If such data is identified, we will take reasonable steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or website notice. Continued use of the Service following updates constitutes acceptance of the revised Policy.

13. Contact Information

AIVOEvidentia.com
131 Continental Dr, Suite 305
Newark, DE 19713, USA
Email: privacy@aivoevidentia.com